Register an account
Try & Buy
Buy our products
MyIC for OS X
MyIC for iPad
MyIC for iPad with Demo Mode
Check for update and download the
It is likely the bug has been fixed in the latest update.
Please let us know if it resolves the issue for you.
If the problem persists please send us the crash log which can be found in
where ~ means user's home folder.
Application errors may also show up in the console:
open Console (Applications/Utilities)
clear the console
try to launch MyIC
copy and paste Console to a text file and email to us.
Bug report form
Your MyIC version & build level
Your OSX version:
Describe the bug
Send us log/trace/crash file(s):
Xnet Communications, Stresemannstr. 375, 22761 Hamburg, Germany, Tel.: +49 (0) 40 89702 0,